Thread: Laptop Help Plz

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  1. #1 Laptop Help Plz 
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    Ok my laptop's sound stopped working. Idk what happened to it. The icon is still on the bottom and it's not muted or anything. So I went into Control Panel>System>Device Manager>Sound Settings. It says the device is working properly. I tried to update the driver but I already have the latest one. The speakers are Realtek AC97 Audio. I get the message Media test failure, check cable when I turn my laptop on. Plz help me step by step. Do I need to reinstall it?
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  2. #2  
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    This is only a tip , try roll back the driver , use an older version of the driver .
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  3. #3  
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    Quote Originally Posted by cowboy View Post
    This is only a tip , try roll back the driver , use an older version of the driver .
    It won't let me.
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  4. #4  
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    Uninstall the driver, restart your machine and let your laptop reinstall the drivers. If that does't work get them from the internet.
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  5. #5  
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    Quote Originally Posted by killer3737 View Post
    Uninstall the driver, restart your machine and let your laptop reinstall the drivers. If that does't work get them from the internet.
    Ok Thanks I'll try it now.
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  6. #6  
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    If none of that works you could always reinstall windows and start fresh thats what i had to do a few times when i couldn't figure out the problem, always worked.
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  7. #7  
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    All the sites I go to tell me to download DriverDetective. I need a free driver.
    Last edited by Force-Field; 07-17-2009 at 11:50 PM.
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  8. #8  
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    whats the name of the device?
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  9. #9  
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    What do you mean?
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  10. #10  
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    The name of your sound card.
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  11. #11  
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    Quote Originally Posted by bigboy34e View Post
    The name of your sound card.
    Realtek AC97 Audio
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  12. #12  
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  13. #13  
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    I get an error message Rtkvac.sys not found
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  14. #14  
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    click accept and hit enter an go to the one for you operating system:
    Realtek
    Sometimes when you look for driver all the file don't come with the install package like it should.
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  15. #15  
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    It takes me back to the same page.
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