when you get a psp get a warrty for it because it may not work when you buy it so a warrty cost about $20 bucks so get it and if you download some thing and it freezes take the battery out and it will restore it ok and if you update it and it does the same thing take out the battery still and if you get a new psp make sure every thing on it is not broken if it is call sony note they will not fix it if dont have a warrty and or fix it your way enjoy